Terms & Conditions
We know the importance of customer satisfaction as much as we understand the reluctance that some people feel towards making purchases over the Internet. So we have drawn up the following terms and policies as much for your peace of mind as our trading policy.
These Terms govern and regulate your use of this website and your relationship with Shepparton Bowls Shop. By using this website and/or ordering goods from Shepparton Bowls Shop you are deemed to have understood and accepted these terms.
The site is owned and operated by Shepparton Bowls Shop, for the provision of information about our products and the sale of our products. The registered office is Shepparton Bowls Shop, 101 Fryers Street, Shepparton VIC 3630.
Intellectual Property Rights & Use of Title
All rights, including copyright, for this website are owned by or licensed to Shepparton Bowls Shop. All third party copyright, trademarks, brand names, product names and titles on this web site are acknowledged.
This web site is protected by copyright and the copyright, trademarks, logos and Intellectual Property rights for the content of Shepparton Bowls Shop website are the property of Shepparton Bowls Shop. All rights reserved.
Any use of this website or its contents, other than for your own personal, commercial use is strictly prohibited without the permission of Shepparton Bowls Shop. Any framing of this web site is prohibited.
The copyright in all software, logos and content is owned by or licensed to us, and may not be used, replicated, copied, modified, distributed, adapted, printed or downloaded without our express permission.
We do not make any warranty or representation in respect of any other trade mark and the trademarks of the brands featured on our website belong to their respective third party owners.
When you order a product from our website you are offering to buy it for the price stated, subject to these terms and conditions which shall govern the contract to the exclusion of any other terms and conditions. No order submitted by you shall be deemed to have been accepted unless and until confirmed via email by us.
Orders are accepted at our sole discretion but are normally accepted if the goods are available, the order reflects current pricing, you are based within the stated delivery area and your payment is authorised for the transaction. We reserve the right to reject any order.
Upon submitting the order and providing us with your payment details, you shall confirm and undertake that the information provided is accurate and that you are authorised to use the payment facility and authorise us to deduct the full price of the goods and packaging and delivery charges.
The deduction of monies from your account does not mean that we have accepted your order nor does it mean that a contract has been formed between us. In the event that we reject your order we will credit your account with the amount deducted.
Personalised products such as engraved bowls or embroidered garments cannot be ordered via the website. To order any personalised items please send us an email at firstname.lastname@example.org detailing your order and send a payment for the full amount to Shepparton Bowls Shop, 101 Fryers Street, Shepparton VIC 3630. We will contact you to acknowledge receipt and confirm the delivery schedule.
All prices are shown in Australian dollar and correct at time of publishing. Occasionally, due to circumstances beyond our control, it may be necessary to increase or decrease prices. Shepparton Bowls Shop reserves the right to change the prices set out on this site without notice provided that if we accept an order from you the price for the goods will be the price set out in the relevant range at the time the order is placed.
All items are sold subject to availability and while we make every attempt to keep the website up-to-date as reasonably possible, should any ordered goods be subject to a delay or are no longer available we will inform you as soon as possible and seek your further instruction.
Likewise, if for any reason we are unable to deliver goods within the agreed timescale, we will contact you as soon as possible.
Shepparton Bowls Shop accepts all major debit/credit cards and PayPal payments. We do not accept payment by postal order. Please remember that when we accept your submitted order for goods through this website, there will be a legally binding contract. All prices are in Australian dollar (A$).
Delivery of the goods shall be made by us or our carrier to the address for delivery shown in the order form. It is important that this address is accurate. We are unable to take specific delivery details as we use Australia post and courier for delivery and cannot stipulate specific delivery requirements. We aim to dispatch all goods within one working day (excluding Bank Holidays). If we fail to deliver the goods (or any part of) for any reason other than any cause beyond our reasonable control or your fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods.
You should always inspect the goods upon receipt and check that everything specified is included. You will be deemed to have accepted the order unless you notify Shepparton Bowls Shop of a problem with 7 days of receipt.
If an item is received which is deemed damaged, defective or not as specified on your order confirmation, please contact us via phone (03) 58 211 556 or email email@example.com within 7 days of receipt, telling us why you’re returning it and whether you’d like an exchange or refund.
If you require an exchange, availability allowing, we will dispatch the replacement goods within 24 hours. If you require a refund, we will credit the payment card or account with the value of the goods less the original postage cost within 7 days. The goods should be returned to:
Shepparton Bowls Shop
101 Fryers Street
Shepparton VIC 3630
If you wish to return your order for any other reason, please return the goods within 7 days of receipt. The goods must be in pristine condition and in the original packaging and accompanied by the original receipt or delivery note. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt.
Once we have inspected the goods and are satisfied that they are in original condition, we will credit the payment card or account with the value of the goods within 7 days.
All products comply with appropriate safety and consumer regulations. If a product is recalled by the manufacturer for any reason, you will be contacted immediately.
By disclosing information to us in using this web site, you consent to the collection, storage and processing of that information by Shepparton Bowls Shop in the manner as set out in this policy. Should you have any questions with these terms and conditions, please contact us at firstname.lastname@example.org
Shepparton Bowls Shop takes the privacy of its customers seriously and takes every precaution to safeguard your personal information both online and offline. Information requested when ordering goods (including your payment details) is encrypted by Paypal gateway.
Any information we collect about you is held with the utmost care and security in accordance with the spam Act 2003.
However, we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including details you provide when accessing or ordering from this web site, unless this is solely due to our negligence. For further information please read our Privacy & Security policy.
Guarantees & Liability
While Shepparton Bowls Shop makes every effort to give a fair representation of the products and the accuracy of its information, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as digital media, photographic and publishing processes allow. Shepparton Bowls Shop makes no guarantee, warranties, conditions or other terms, express or implied, statutory or otherwise and accepts no liability as to the correctness of any such information. Use of any information will be entirely at your own risk.
Shepparton Bowls Shop's liability for any claim shall not exceed the price of the goods supplied to the customer and we shall not be liable for any consequential loss, save where such liability is imposed upon Shepparton Bowls Shop by statute. We will not be liable for any indirect or consequential loss to you. Shepparton Bowls Shop will have no liability in respect of any other website or page on the Internet accessible from our website. Your statutory rights are not affected by this statement.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia and you agree to submit to the jurisdiction of the Australian courts. These terms and conditions do not affect your statutory rights as a consumer.
Terms of Website Use
Shepparton Bowls Shop has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site.
Shepparton Bowls Shop's liability to the buyer shall at no time exceed the price of the goods supplied. We shall be under no liability for any direct or indirect loss and/or expense suffered by the buyer or liability to third parties incurred by the buyer which may arise from the use of this website.
Shepparton Bowls Shop shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. We shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.
Accessing Our Site
Access to Shepparton Bowls Shop site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide or products we sell on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off and download extracts of any page(s) from our site for your personal reference and use and you may draw the attention of others to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.
Reliance on Information Posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.